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How b bets Handles Your Personal Data

Your account information, wallet activity, and device data are handled with care at b bets. This policy explains what we collect, why we collect it, and how you can access, update, or remove it — with availability subject to your local law and eligible…

Account DatabKash, Nagad, Rocket TransactionsDevice and Session InfoYour Access Rights
b bets How b bets Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page on your account. Our Bangladesh support team can handle data access requests, correction queries, and account-deletion questions directly.
Email Support Send your data request or privacy concern to our support address. Include your registered contact detail so we can verify your identity before acting on the request.
Account Settings Some data updates — like your contact number or linked wallet — can be made directly inside your account settings without contacting support at all.
HOW WE PROTECT YOU

Data Handling You Can Check

We apply SSL encryption to every connection between your device and our servers, so your session data and wallet activity stay private in transit. Account access requires your credentials plus a one-time verification step, which means a new device login always triggers a confirmation before it is allowed through.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can clear these from your browser at any time without losing your account.

Data Retention

Active account data is kept while your account is open. After closure, we hold records only for the period required by applicable regulations, then delete or anonymise them.

Account Security

Every login from an unrecognised device triggers a verification step. If you notice activity you did not authorise, contact support immediately and we will lock the account while we investigate.

Requesting Changes

To access, correct, or delete your data, contact us via live chat or email with your registered details. We will verify your identity and respond within the timeframe required by applicable local law.

Common Questions About Your Privacy

If your question is not covered below, reach us through live chat or email and our support team will follow up.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device identifiers and session data are also recorded to secure your login.

Transaction data is shared only with the payment processor completing your transfer — bKash, Nagad, or Rocket — and only the details they need to process it. We do not sell this data.

Contact us via live chat or email with your registered contact detail. We verify your identity first, then provide your data within the period required by applicable local law.

Yes. Submit a deletion request through live chat or email. We will close your account and remove personal data, retaining only what regulations require us to keep after closure.

We use session and preference cookies. You can clear or block them in your browser settings. Blocking session cookies may affect your ability to stay logged in across pages.

Access and the rights available to you depend on your local law and the eligible regions where our services operate. Contact support if you have questions about your specific situation.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.